ANEEL Consumidor 1.4.3

Serviços e Informações do Brasil – Freeware – Android

ANEEL Consumer

If you have had any issues with an electricity company, this app allows you to:

Register a complaint about a company to the National Electric Energy Agency (ANEEL);
Track the responses to registered complaints;
Check information on electricity tariff rates, consumer rights, and obligations;
Review the evaluation of the electricity company by ANEEL;
Provide suggestions, compliments, and reports.

Before filing a complaint with ANEEL, try to resolve the issue with the electricity company. If the problem remains unresolved, make a note of your customer service protocol from the company. This information will be required when filing a complaint with ANEEL.

ANEEL will analyze the complaint and forward it to the electricity company for clarification and resolution of the issue.

Overview

ANEEL Consumidor is a Freeware software in the category System Utilities developed by Serviços e Informações do Brasil.

The latest version of ANEEL Consumidor is 1.4.3, released on 05/03/2024. It was initially added to our database on 05/03/2024.

ANEEL Consumidor runs on the following operating systems: Android.

ANEEL Consumidor has not been rated by our users yet.

Pros

User-friendly interface that simplifies navigation and access to services.
Provides detailed information about electricity consumption and billing.
Offers tools for consumers to compare prices and analyze their electricity rates.
Includes features for lodging complaints and tracking their resolution status.
Regularly updated with the latest regulations and consumer rights related to electricity.

Cons

Limited to the Brazilian market, which affects international users.
Some features may be too technical for average consumers without prior knowledge.
Infrequent updates can lead to outdated information on certain topics.
Customer support may have limited availability or responsiveness, especially during peak times.
Potential issues with app stability or bugs that can disrupt user experience.

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