1.4.3 Safe to install
ANEEL Consumer
If you have had any issues with an electricity company, this app allows you to:
- Register a complaint about a company to the National Electric Energy Agency (ANEEL);
- Track the responses to registered complaints;
- Check information on electricity tariff rates, consumer rights, and obligations;
- Review the evaluation of the electricity company by ANEEL;
- Provide suggestions, compliments, and reports.
Before filing a complaint with ANEEL, try to resolve the issue with the electricity company. If the problem remains unresolved, make a note of your customer service protocol from the company. This information will be required when filing a complaint with ANEEL.
ANEEL will analyze the complaint and forward it to the electricity company for clarification and resolution of the issue.
Overview
ANEEL Consumidor is a Freeware software in the category System Utilities developed by Serviços e Informações do Brasil.
The latest version of ANEEL Consumidor is 1.4.3, released on 05/03/2024. It was initially added to our database on 05/03/2024.
ANEEL Consumidor runs on the following operating systems: Android.
ANEEL Consumidor has not been rated by our users yet.
Pros
- User-friendly interface that simplifies navigation and access to services.
- Provides detailed information about electricity consumption and billing.
- Offers tools for consumers to compare prices and analyze their electricity rates.
- Includes features for lodging complaints and tracking their resolution status.
- Regularly updated with the latest regulations and consumer rights related to electricity.
Cons
- Limited to the Brazilian market, which affects international users.
- Some features may be too technical for average consumers without prior knowledge.
- Infrequent updates can lead to outdated information on certain topics.
- Customer support may have limited availability or responsiveness, especially during peak times.
- Potential issues with app stability or bugs that can disrupt user experience.
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